Frequently Asked Questions

Flock Eventing Platform is easy-to-use event management software that streamlines planning, implementation and attendee management. You can run physical, virtual and hybrid events from one central platform, while engaging with attendees and improving ROI.

Flock Eventing Platform is a global company with offices in South Africa, Portugal, the United Kingdom and the United States. It has been running events since 2013, and its CEO and founder is Mike Lysko.

Event planners, associations, marketing managers, PR and communication companies and digital agencies, from corporate teams to government and financial services organisations.

Flock is trusted by more than 600 clients in 36 countries, with a Net Promoter Score of 86%.

Yes. You can run Flock yourself or have our team set everything up for you.

Physical, virtual and hybrid events, including conferences, webinars, online conferences, expos, award ceremonies, roadshows, partner days and year-end functions.

Yes. The Flock mobile event app is available on Android and iPhone, and on Huawei AppGallery.

Send attendees a link or QR code by email or SMS.

Yes. Changes to the programme and event content appear in the app in real time, and you can send push notifications to attendees.

Yes. The social network in the event app can be moderated.

Accept, decline and no-response replies, plus any custom questions you add, such as dietary requirements. RSVPs flow straight into the event app.

Yes. The RSVP Platform takes payments through Stripe, Payfast, Yoco and Netcash, and generates invoices automatically.

Yes. Flock offers QR code check-in, self-service check-in booths, walk-in registration and badge printing, with an onsite Event Success team.

Yes. LeadScan is a mobile app that replaces handheld scanners. Exhibitors scan attendees, add notes on their interests and export reports for follow-up.

Flock is quote-based, and the price depends on the products and features you need. RSVP packages start from R3,000 per event. Quotes exclude VAT and are obligation-free.

An RSVP Platform can go live within 12 to 24 hours of receiving your artwork and guest list. A listing in the Flock Events app takes about 72 hours. A custom branded app takes 3 to 4 weeks, plus 7 to 10 days for App Store approval. Onsite RSVP Solutions take 7 days or longer, depending on the event.

Our sales team arranges a demo and documents your brief, then sends a quote. Once you accept, the projects team holds a kick-off meeting to agree timelines, content and artwork.

Every client has a dedicated project manager you can reach by email, phone, WhatsApp or SMS. Support runs from 8am to 5pm on weekdays, with special hours for weekend events.

Yes. Ask us about an SLA when you request a quote.

Yes. The Event Success team handles arrival and processing, QR code and badge printing, staffing, setup, equipment testing and network management. Flock ran onsite registration for Salesforce’s Agentforce World Tour in Johannesburg and Dubai.

Yes. A custom branded app can be fully white-labelled and listed in the App Store and Google Play under your name.

A post-event report with check-ins, arrival times, session attendance, popular sessions, app downloads, top content, speaker and exhibitor ratings, polls and sponsor banner views.

Flock applies stringent data security and privacy practices and handles personal information under South Africa’s POPI Act. See our privacy policy and POPI terms for details.

Yes. A security review is available on request.

Email hello@flockplatform.com or call +27 10 035 1270.

Our terms and conditions and POPI terms are available as PDFs from the Resources page, alongside our privacy policy.

Yes. The event app integrates with tools such as SurveyMonkey, Typeform and Vimeo, and Flock can integrate with CRM and marketing automation tools. Ask us about specific integrations.